HubSpotThe agentic customer platform to scale your business.
vs
StonlyThe knowledge platform for better, faster customer service
Comparison · Knowledge Management · weekly run Nov 3
HubSpot vs Stonly
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Stonly is the stronger AI pick in Knowledge Management: it has a visibility score of 4.5 versus 3.3 for HubSpot, and ranks ahead in 100% of the answers that name both.
Choose HubSpot if…
- You need SOC 2 Type II or SOC 3 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Per seat pricing suits your budget better than flat tiers
- intuitive, user-friendly interface
Choose Stonly if…
- You want the brand AI engines rank higher (4.5 vs 3.3)
- AI answers describe it more positively (62% vs 35% positive)
- You need HIPAA or GDPR or SOC 2 Type 2 coverage
- Flat tiers pricing suits your budget better than per seat
AI visibility side by side
Latest weekly run · Nov 3
| Metric | HubSpot | Stonly |
|---|---|---|
| Visibility score | 3.3% | 4.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #23 | #19 |
| Share of voice | 1.4% | 1.6% |
| Mentions this run | 8 | 8 |
| Positive in AI answers | 35% | 62% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
HubSpot 0pp · Stonly 0pp over 0 weekly runs.
Engine by engine
Stonly leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
HubSpotStonly
Head to head in AI answers
1 engine answers name both brands
0HubSpot ranked higher
1Stonly ranked higher
| Prompt | Engine | HubSpot | Stonly |
|---|---|---|---|
| Where can I sign up for a knowledge management tool? | AI Mode | #8 | #5 |
Features, pricing & fit
| Dimension | HubSpot | Stonly |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $7 per seat / mo | Contact sales |
| Free plan | Yes | Yes |
| Onboarding fee | $3,000 | — |
| Deployment | Cloud | — |
| Integrations | 2000+ | — |
| Compliance | SOC 2 Type II, SOC 3 | HIPAA, GDPR, SOC 2 Type 2 |
| Support | Phone | Priority support, Dedicated customer success |
| Founded | 2006 | 2018 |
| Headquarters | Cambridge, Massachusetts, United States | Paris, France |
| Employees | 5,000+ | 51–200 |
| Funding | Corporate round | Series A · $26M raised |
| Best for | Startups, small and mid-sized businesses and enterprises wanting marketing, sales and service on one CRM. | Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers |
Plans side by side
HubSpot
Free$0month
Starter$7month per seat (promotional, new customers; $20/mo/seat standard)
Professional$800month, includes 3 Core Seats (annual commitment; $890/mo)
Enterprise$3,600month, includes 5 Core Seats
Pros and cons
Themes from the AI answers that mention each brand
HubSpot
- intuitive, user-friendly interface
- generous free tier
- all-in-one CRM and marketing platform
- tight CRM integration for live chat and service
- good fit for startups and small businesses
- higher-tier costs and onboarding fees
- higher month-to-month pricing than annual plans
Stonly
- Interactive, step-by-step guides
- Customer service knowledge management
- Dynamic knowledge bases that adapt to user actions
- Highly rated, frequently recommended vendor
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “HubSpot vs Stonly”, https://slateindex.ai/compare/hubspot-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.