LiveChat vs Re:amaze
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 40.1 versus 0.6 for Re:amaze, and ranks ahead in 100% of the answers that name both.
Choose LiveChat if…
- You want the brand AI engines rank higher (40.1 vs 0.6)
- You want a lower entry price ($19 vs $29)
- AI answers describe it more positively (36% vs 33% positive)
- You need SOC 2 Type 2 or GDPR or CCPA or WCAG 2.2 AA or PCI DSS SAQ A or Data Privacy Framework or BBB Accredited Business coverage
Choose Re:amaze if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | LiveChat | Re:amaze |
|---|---|---|
| Visibility score | 40.1% | 0.6% |
| Change vs last week | up+1.3% | down−0.1% |
| Rank in Live Chat & AI Support | #3 | #36 |
| Share of voice | 10.2% | 0.4% |
| Mentions this run | 50 | 2 |
| Positive in AI answers | 36% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
LiveChat +1.3000000000000043pp · Re:amaze −0.09999999999999998pp over 1 weekly runs.
Engine by engine
LiveChat leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | LiveChat | Re:amaze |
|---|---|---|---|
| Alternatives to the most popular live chat tool | Perplexity | #1 | #9 |
| Official website of the top live chat tool vendors | ChatGPT | #3 | #13 |
Features, pricing & fit
| Dimension | LiveChat | Re:amaze |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $19 per seat / mo | $29 per seat / mo |
| Free plan | No · 14-day trial | No · 14-day trial |
| Deployment | Cloud-hosted on Google Cloud in Texas, Iowa and Frankfurt, Germany | Browser-based cloud service with no installation required |
| Integrations | 200+ | — |
| Compliance | SOC 2 Type 2, GDPR, CCPA, WCAG 2.2 AA, PCI DSS SAQ A, Data Privacy Framework, BBB Accredited Business | — |
| Support | Self-service help center, 24/7/365 support, Product Expert and dedicated team on Enterprise plan | Email: support@reamaze.com, Help section on the website, Contact the support team via request form |
| Founded | 2002 | — |
| Headquarters | Wrocław, Poland | Tempe, AZ, US |
| Employees | 201–500 | 11–50 |
| Funding | Management buyout | Seed |
| Best for | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. | eCommerce brands and online businesses, including small support teams |
Plans side by side
LiveChat
Re:amaze
Pros and cons
Themes from the AI answers that mention each brand
LiveChat
- Free trial with no credit card required
- Reliable, high-performance real-time chat
- Polished website chat and straightforward agent workflows
- Transparent, publicly listed pricing
- Strong for e-commerce and sales-focused teams
- Can become expensive and complex for growing teams
- Free tier limited to 2 seats
- Ratings vary by review site
Re:amaze
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “LiveChat vs Re:amaze”, https://slateindex.ai/compare/livechat-vs-re-amaze, data of Nov 3, 2026. Licence: CC BY 4.0.