Re:amaze vs Tidio
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Tidio is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 29 versus 0.6 for Re:amaze, and ranks ahead in 100% of the answers that name both.
Choose Re:amaze if…
- Per seat pricing suits your budget better than usage-based
Choose Tidio if…
- You want the brand AI engines rank higher (29 vs 0.6)
- You want a free plan to start
- AI answers describe it more positively (47% vs 33% positive)
- You need SOC 2 Type II or GDPR or CCPA or EU-US DPF coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Re:amaze | Tidio |
|---|---|---|
| Visibility score | 0.6% | 29% |
| Change vs last week | down−0.1% | down−1.5% |
| Rank in Live Chat & AI Support | #36 | #5 |
| Share of voice | 0.4% | 8.2% |
| Mentions this run | 2 | 41 |
| Positive in AI answers | 33% | 47% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Re:amaze −0.09999999999999998pp · Tidio −1.6000000000000014pp over 1 weekly runs.
Engine by engine
Tidio leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | Re:amaze | Tidio |
|---|---|---|---|
| Alternatives to the most popular live chat tool | Perplexity | #9 | #5 |
| Official website of the top live chat tool vendors | ChatGPT | #13 | #4 |
Features, pricing & fit
| Dimension | Re:amaze | Tidio |
|---|---|---|
| Pricing model | Per seat | Usage-based |
| Entry price | $29 per seat / mo | Free; paid from $24.17 / mo |
| Free plan | No · 14-day trial | Yes |
| Deployment | Browser-based cloud service with no installation required | Cloud |
| Integrations | — | 120+ |
| Compliance | — | SOC 2 Type II, GDPR, CCPA, EU-US DPF |
| Support | Email: support@reamaze.com, Help section on the website, Contact the support team via request form | Email, Live chat, Dedicated Success Manager, Slack support |
| Founded | — | 2013 |
| Headquarters | Tempe, AZ, US | San Francisco, California, United States |
| Employees | 11–50 | 51–200 |
| Funding | Seed | Series B · $27M raised |
| Best for | eCommerce brands and online businesses, including small support teams | Ecommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan |
Plans side by side
Re:amaze
Tidio
Pros and cons
Themes from the AI answers that mention each brand
Re:amaze
Profile in progress.
Tidio
- Best for small businesses and e-commerce
- Strong user ratings and review volume
- Built-in AI chatbot (Lyro) and live chat automation
- Free plan and free trial available
- Affordable pricing with annual discount
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Re:amaze vs Tidio”, https://slateindex.ai/compare/re-amaze-vs-tidio, data of Nov 3, 2026. Licence: CC BY 4.0.