Re:amazeSimple, Intuitive Customer Support Software
vs
Yellow.aiAI Agents for CX and EX Automation
Comparison · Live Chat & AI Support · weekly run Nov 3
Re:amaze vs Yellow.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Re:amaze is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.6 versus 0.3 for Yellow.ai.
Choose Re:amaze if…
- You want the brand AI engines rank higher (0.6 vs 0.3)
- AI answers describe it more positively (33% vs 0% positive)
- Per seat pricing suits your budget better than usage-based
Choose Yellow.ai if…
- You want a free plan to start
- You need ISO/IEC 27001:2022 or ISO/IEC 27701:2019 or SOC 2 Type II or HIPAA or PCI-DSS v4.0.1 or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Usage-based pricing suits your budget better than per seat
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Re:amaze | Yellow.ai |
|---|---|---|
| Visibility score | 0.6% | 0.3% |
| Change vs last week | down−0.1% | down−1.5% |
| Rank in Live Chat & AI Support | #36 | #40 |
| Share of voice | 0.4% | 0.2% |
| Mentions this run | 2 | 1 |
| Positive in AI answers | 33% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Re:amaze −0.09999999999999998pp · Yellow.ai −1.5pp over 1 weekly runs.
Engine by engine
Re:amaze leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
Re:amazeYellow.ai
Head to head in AI answers
0 engine answers name both brands
0Re:amaze ranked higher
0Yellow.ai ranked higher
Features, pricing & fit
| Dimension | Re:amaze | Yellow.ai |
|---|---|---|
| Pricing model | Per seat | Usage-based |
| Entry price | $29 per seat / mo | Contact sales |
| Free plan | No · 14-day trial | Yes |
| Deployment | Browser-based cloud service with no installation required | — |
| Integrations | — | 150+ |
| Compliance | — | ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II, HIPAA, PCI-DSS v4.0.1, CCPA |
| Support | Email: support@reamaze.com, Help section on the website, Contact the support team via request form | — |
| Founded | — | 2016 |
| Headquarters | Tempe, AZ, US | San Mateo, California, USA |
| Employees | 11–50 | 1,001–5,000 |
| Funding | Seed | Incubator/accelerator (Plug and Play Japan) · $102M raised |
| Best for | eCommerce brands and online businesses, including small support teams | Large enterprises in banking, healthcare, retail, utilities and travel that want to automate customer and employee service |
Plans side by side
Re:amaze
Basic$29per team member per month
Pro$49per team member per month
Plus$69per team member per month
Starter$59flat rate per month
Pros and cons
Themes from the AI answers that mention each brand
Re:amaze
Profile in progress.
Yellow.ai
- Strong for large-scale conversational AI and contact-center automation
- Deep multilingual support for global enterprises
- Well suited to global enterprise automation
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Re:amaze vs Yellow.ai”, https://slateindex.ai/compare/re-amaze-vs-yellow-ai, data of Nov 3, 2026. Licence: CC BY 4.0.