Who each engine recommends
Position of every brand named in the latest run.
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
Intercom is named by 33% of engines today.
Responses
What each engine answered, and how the shortlist moved.
Typical Pricing Model for Live Chat & AI Support Software (2026) The typical pricing model for Live Chat & AI Support software is a hybrid SaaS subscription, combining a monthly or annual platform fee, per-agent pricing, and usage-based AI charges. The industry is moving away from charging exclusively per agent and increasingly toward a combination of human-agent seats and AI consumption. The five common pricing models Pricing model Typical pricing How it works ------------------------ Free /…
- Intercom — For additional reference, see the official Intercom pricing, Zendesk pricing and Tidio pricing pages.
- Zendesk — For additional reference, see the official Intercom pricing, Zendesk pricing and Tidio pricing pages.
- Tidio — For additional reference, see the official Intercom pricing, Zendesk pricing and Tidio pricing pages. New this week
- LiveChat New this week
- Crisp New this week
The typical pricing model is hybrid SaaS pricing: Per-agent subscription: A monthly fee for each human support agent, commonly about $15–$100 per agent per month. Higher tiers add analytics, integrations, routing, and automation. Per-workspace or flat-rate plans: One monthly fee for a team or account, often with limits on users, conversations, or features. Usage-based AI fees: Additional charges based on AI conversations, sessions, credits, or successful automated resolutions. AI resolution…
The pricing landscape for Live Chat and AI Support software blends traditional human-seat helpdesk licensing with modern outcome- or usage-based AI meters.[](https://www.enjo.ai/post/ai-chatbot-pricing) According to data and industry analysis from sources like Enjo's AI Chatbot Pricing Guide and IrisAgent's AI Support Pricing Overview , pricing models typically fall into five main structures:[](https://www.enjo.ai/post/ai-chatbot-pricing) Per-Seat (User) Licensing: You pay a recurring monthly…
Dropped from this engine’s shortlist this week: LiveChat, Zendesk, Crisp, Intercom, tawk.to
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| engagelab.com | Web | 2 | ChatGPT, Perplexity |
| intercom.com | Brand site · Intercom | 2 | ChatGPT |
| tidio.com | Brand site · Tidio | 2 | ChatGPT |
| zendesk.com | Brand site · Zendesk | 2 | ChatGPT |
| aisupportcrew.com | Web | 1 | Perplexity |
| chatbase.co | Web | 1 | Perplexity |
| comm100.com | Brand site · Comm100 | 1 | Perplexity |
| eesel.ai | Web | 1 | ChatGPT |
| enjo.ai | Web | 1 | Google AI Mode |
| gleap.ai | Web | 1 | ChatGPT |
| heyy.io | Web | 1 | Perplexity |
| irisagent.com | Web | 1 | Google AI Mode |
| liveagent.com | Brand site · LiveAgent | 1 | Perplexity |
| livechat.com | Brand site · LiveChat | 1 | ChatGPT |
| myaskai.com | Web | 1 | Perplexity |
| pulserevops.com | Web | 1 | Perplexity |
| usefini.com | Web | 1 | Perplexity |
| vetloft.com | Web | 1 | Perplexity |