JivoChatLive chat software that turns website visitors into customers
vs
QualifiedConvert inbound leads at scale with Piper, the AI SDR Agent.
Comparison · Live Chat & AI Support · weekly run Nov 3
JivoChat vs Qualified
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 2.3 for Qualified.
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 2.3)
- You want a free plan to start
- You need more native integrations (50+ vs 20+)
- Per seat pricing suits your budget better than flat tiers
Choose Qualified if…
- AI answers describe it more positively (50% vs 0% positive)
- You need SOC 2 Type II coverage
- Flat tiers pricing suits your budget better than per seat
- Highest user rating on G2 at 4.9/5
AI visibility side by side
Latest weekly run · Nov 3
| Metric | JivoChat | Qualified |
|---|---|---|
| Visibility score | 2.9% | 2.3% |
| Change vs last week | up+0.7% | down−2% |
| Rank in Live Chat & AI Support | #18 | #20 |
| Share of voice | 0.9% | 0.4% |
| Mentions this run | 5 | 2 |
| Positive in AI answers | 0% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
JivoChat +0.6999999999999997pp · Qualified −2pp over 1 weekly runs.
Engine by engine
JivoChat leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
JivoChatQualified
Head to head in AI answers
0 engine answers name both brands
0JivoChat ranked higher
0Qualified ranked higher
Features, pricing & fit
| Dimension | JivoChat | Qualified |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $28 per seat / mo | Contact sales |
| Free plan | Yes | No |
| Deployment | Website widget with desktop, mobile and browser apps | — |
| Integrations | 50+ | 20+ |
| Compliance | — | SOC 2 Type II |
| Support | — | Dedicated support and success services, Qualified Representative contact |
| Founded | 2012 | — |
| Headquarters | Vitória, Espírito Santo, Brazil | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States |
| Employees | 51–200 | — |
| Funding | — | Series C · $163M raised |
| Best for | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price | B2B marketing and sales teams, especially Salesforce customers, that want to convert inbound website and email visitors into pipeline. |
Plans side by side
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Pros and cons
Themes from the AI answers that mention each brand
JivoChat
- Clearly advertised discounts
Qualified
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
- Strong B2B website conversion and AI pipeline generation
- Geared toward B2B sales
- Fewer reviews than larger platforms
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “JivoChat vs Qualified”, https://slateindex.ai/compare/jivochat-vs-qualified, data of Nov 3, 2026. Licence: CC BY 4.0.