QualifiedConvert inbound leads at scale with Piper, the AI SDR Agent.
vs
Yellow.aiAI Agents for CX and EX Automation
Comparison · Live Chat & AI Support · weekly run Nov 3
Qualified vs Yellow.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Qualified is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.3 versus 0.3 for Yellow.ai.
Choose Qualified if…
- You want the brand AI engines rank higher (2.3 vs 0.3)
- AI answers describe it more positively (50% vs 0% positive)
- Flat tiers pricing suits your budget better than usage-based
- Highest user rating on G2 at 4.9/5
Choose Yellow.ai if…
- You want a free plan to start
- You need more native integrations (150+ vs 20+)
- You need ISO/IEC 27001:2022 or ISO/IEC 27701:2019 or HIPAA or PCI-DSS v4.0.1 or CCPA coverage
- Usage-based pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Qualified | Yellow.ai |
|---|---|---|
| Visibility score | 2.3% | 0.3% |
| Change vs last week | down−2% | down−1.5% |
| Rank in Live Chat & AI Support | #20 | #40 |
| Share of voice | 0.4% | 0.2% |
| Mentions this run | 2 | 1 |
| Positive in AI answers | 50% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Qualified −2pp · Yellow.ai −1.5pp over 1 weekly runs.
Engine by engine
Qualified leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
QualifiedYellow.ai
Head to head in AI answers
0 engine answers name both brands
0Qualified ranked higher
0Yellow.ai ranked higher
Features, pricing & fit
| Dimension | Qualified | Yellow.ai |
|---|---|---|
| Pricing model | Flat tiers | Usage-based |
| Entry price | Contact sales | Contact sales |
| Free plan | No | Yes |
| Integrations | 20+ | 150+ |
| Compliance | SOC 2 Type II | ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II, HIPAA, PCI-DSS v4.0.1, CCPA |
| Support | Dedicated support and success services, Qualified Representative contact | — |
| Founded | — | 2016 |
| Headquarters | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States | San Mateo, California, USA |
| Employees | — | 1,001–5,000 |
| Funding | Series C · $163M raised | Incubator/accelerator (Plug and Play Japan) · $102M raised |
| Best for | B2B marketing and sales teams, especially Salesforce customers, that want to convert inbound website and email visitors into pipeline. | Large enterprises in banking, healthcare, retail, utilities and travel that want to automate customer and employee service |
Plans side by side
Pros and cons
Themes from the AI answers that mention each brand
Qualified
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
- Strong B2B website conversion and AI pipeline generation
- Geared toward B2B sales
- Fewer reviews than larger platforms
Yellow.ai
- Strong for large-scale conversational AI and contact-center automation
- Deep multilingual support for global enterprises
- Well suited to global enterprise automation
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Qualified vs Yellow.ai”, https://slateindex.ai/compare/qualified-vs-yellow-ai, data of Nov 3, 2026. Licence: CC BY 4.0.