Which contact center platform has transparent pricing?

Several contact center platforms offer transparent, publicly available pricing, meaning you can see the costs before speaking with a sales representative. If pricing transparency is a priority, I would shortlist the following platforms. Contact center platforms with published pricing ----------------------------------------------- Platform Published starting price Pricing model --- --- --- Genesys Cloud CX $75/user/month Per user Talkdesk $85–$105/user/month Per user RingCentral RingCX…

1. Genesys
2. Talkdesk CX Cloud ↑ 3 vs last week
3. RingCentral New this week
4. Twilio Flex ↓ 2 vs last week
5. Freshworks New this week

1. Genesys — Genesys Cloud CX is one of the clearest enterprise contact-center platforms for transparent pricing: plans are publicly listed, starting at about $75 per user/month for CX 1, with higher tiers reaching roughly $240 per…
2. CloudTalk — CloudTalk: from about $25/user/month.
3. Aircall — Aircall: from about $30/user/month.
4. Freshworks — Freshdesk Contact Center: paid plans under $20/agent/month, plus a free tier for very small teams.
5. Dialpad — Dialpad: from about $15/user/month, though its dedicated AI Contact Center pricing may require a sales conversation. New this week

1. Cisco Webex Contact Center — When looking for a Contact Center as a Service (CCaaS) platform with transparent, publicly listed pricing, most traditional enterprise solutions (like Cisco, Genesys, and Nice CXone ) fall short because they hide their… New this week
2. Genesys — When looking for a Contact Center as a Service (CCaaS) platform with transparent, publicly listed pricing, most traditional enterprise solutions (like Cisco, Genesys, and Nice CXone ) fall short because they hide their… ↓ 1 vs last week
3. CXone — When looking for a Contact Center as a Service (CCaaS) platform with transparent, publicly listed pricing, most traditional enterprise solutions (like Cisco, Genesys, and Nice CXone ) fall short because they hide their…
4. Twilio Flex — Why it’s transparent: You can view the entire breakdown directly on the Twilio Flex Pricing Page before ever talking to a salesperson.[](https://www.twilio.com/en-us/flex/pricing). New this week
5. Ringover — Pricing Model: Per-user, tiered monthly subscription.[](https://www.ringover.com/pricing). New this week
6. Nextiva New this week