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Chatwoot reviews

AI-powered, open-source customer support platform

Live Chat & AI SupportSan Francisco, California, United States11–50 employeesFounded 2020

Visibility score
2.4%
up+0.5% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Reviews · what AI answers and open sources say

Chatwoot reviews: what AI answers say

Positive in AI answers
22%
of 9 engine answers that mention Chatwoot
Sentiment of answers
Positive22%
Neutral45%
Mixed33%

What answers praise

  • Free self-hosted option · 2 answers
  • Best open-source option · 1 answers
  • Robust free plan with basic chat widgets · 2 answers

Common criticisms

  • Hosted free tier has usage limits · 1 answers
  • Free plan limits agents, chat history, and advanced automations · 1 answers

Open sources these answers cite

SourceTypeCitations
asks.appWeb1
capterra.comReview site1
chatim.appWeb1
enjo.aiWeb1
enlisted.directoryWeb1
getmacha.comWeb1
helpcenter.ioWeb1
heyy.ioWeb1
jotform.comWeb1
kommunicate.ioWeb1

Classified from 9 engine answers across 4 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.

Cite as: SlateIndex, “Chatwoot AI visibility profile”, https://slateindex.ai/brand/chatwoot, data of Nov 3, 2026. Licence: CC BY 4.0.