Chatwoot vs Re:amaze
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Chatwoot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.4 versus 0.6 for Re:amaze, and ranks ahead in 0% of the answers that name both.
Choose Chatwoot if…
- You want the brand AI engines rank higher (2.4 vs 0.6)
- You want a free plan to start
- You need SOC 2 Type II or GDPR coverage
- Free self-hosted option
Choose Re:amaze if…
- AI answers describe it more positively (33% vs 22% positive)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatwoot | Re:amaze |
|---|---|---|
| Visibility score | 2.4% | 0.6% |
| Change vs last week | up+0.5% | down−0.1% |
| Rank in Live Chat & AI Support | #19 | #36 |
| Share of voice | 1% | 0.4% |
| Mentions this run | 5 | 2 |
| Positive in AI answers | 22% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatwoot +0.5pp · Re:amaze −0.09999999999999998pp over 1 weekly runs.
Engine by engine
Chatwoot leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | Chatwoot | Re:amaze |
|---|---|---|---|
| Official website of the top live chat tool vendors | ChatGPT | #15 | #13 |
Features, pricing & fit
| Dimension | Chatwoot | Re:amaze |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $19 per seat / mo | $29 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | Self-hosted or Chatwoot Cloud | Browser-based cloud service with no installation required |
| Compliance | SOC 2 Type II, GDPR | — |
| Support | Live chat on the website, Email hello@chatwoot.com | Email: support@reamaze.com, Help section on the website, Contact the support team via request form |
| Founded | 2020 | — |
| Headquarters | San Francisco, California, United States | Tempe, AZ, US |
| Employees | 11–50 | 11–50 |
| Funding | Seed · $2M raised | Seed |
| Best for | Support teams that want one inbox for chat, email and messaging, with the option to self-host. | eCommerce brands and online businesses, including small support teams |
Plans side by side
Chatwoot
Re:amaze
Pros and cons
Themes from the AI answers that mention each brand
Chatwoot
- Free self-hosted option
- Best open-source option
- Robust free plan with basic chat widgets
- Hosted free tier has usage limits
- Free plan limits agents, chat history, and advanced automations
Re:amaze
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatwoot vs Re:amaze”, https://slateindex.ai/compare/chatwoot-vs-re-amaze, data of Nov 3, 2026. Licence: CC BY 4.0.