LiveAgent vs Re:amaze
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveAgent is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 8.5 versus 0.6 for Re:amaze, and ranks ahead in 100% of the answers that name both.
Choose LiveAgent if…
- You want the brand AI engines rank higher (8.5 vs 0.6)
- You want a lower entry price ($15 vs $29)
- AI answers describe it more positively (39% vs 33% positive)
- You need GDPR coverage
Choose Re:amaze if…
No clear advantage in the published data.
AI visibility side by side
Latest weekly run · Nov 3
| Metric | LiveAgent | Re:amaze |
|---|---|---|
| Visibility score | 8.5% | 0.6% |
| Change vs last week | down−1.5% | down−0.1% |
| Rank in Live Chat & AI Support | #10 | #36 |
| Share of voice | 2.7% | 0.4% |
| Mentions this run | 14 | 2 |
| Positive in AI answers | 39% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
LiveAgent −1.5999999999999996pp · Re:amaze −0.09999999999999998pp over 1 weekly runs.
Engine by engine
LiveAgent leads on 3 of 3 engines
Head to head in AI answers
2 engine answers name both brands
| Prompt | Engine | LiveAgent | Re:amaze |
|---|---|---|---|
| Alternatives to the most popular live chat tool | Perplexity | #7 | #9 |
| Official website of the top live chat tool vendors | ChatGPT | #9 | #13 |
Features, pricing & fit
| Dimension | LiveAgent | Re:amaze |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $15 per seat / mo | $29 per seat / mo |
| Free plan | No · 30-day trial | No · 14-day trial |
| Deployment | Cloud only | Browser-based cloud service with no installation required |
| Integrations | 200+ | — |
| Compliance | GDPR | — |
| Support | 24/7 AI chatbot with human escalation, Email support, In-app live chat (Mon–Fri), Dedicated account manager (Business from 20 agents, Enterprise) | Email: support@reamaze.com, Help section on the website, Contact the support team via request form |
| Founded | 2004 | — |
| Headquarters | Bratislava, Slovakia | Tempe, AZ, US |
| Employees | 51–200 | 11–50 |
| Funding | Bootstrapped | Seed |
| Best for | Small and growing support teams that want email, chat, phone and social in one inbox | eCommerce brands and online businesses, including small support teams |
Plans side by side
LiveAgent
Re:amaze
Pros and cons
Themes from the AI answers that mention each brand
LiveAgent
- Strong ticketing and help-desk depth
- Fast implementation with multi-channel routing and live chat
- 30-day free trial without a credit card
- Good value as a budget help desk
- Chat and ticketing in one suite
Re:amaze
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “LiveAgent vs Re:amaze”, https://slateindex.ai/compare/liveagent-vs-re-amaze, data of Nov 3, 2026. Licence: CC BY 4.0.