Who each engine recommends
Position of every brand named in the latest run.
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
tawk.to is named by 67% of engines today.
Responses
What each engine answered, and how the shortlist moved.
A live chat tool typically costs $0–$100+ per month for a small business in 2026. More advanced customer support platforms can cost $100–$500+ per month. Here's a comparison of popular options. Live chat software pricing Tool Monthly cost Best for ------------------------ tawk.to Free Basic website chat HubSpot Live Chat Free CRM and customer communication Tidio $24.17+ Small businesses and ecommerce Crisp $45+ Small teams LiveChat $25+/agent Professional customer support Intercom…
Live chat tools typically cost $0–$55 per agent per month for common plans, or about $24–$79 per month for flat-rate team plans. Typical pricing: Free: $0, usually with limits on conversations, features, or branding. Small business: roughly $20–$45/month for a workspace or small team. Per-agent tools: about $19–$55 per agent/month when billed annually. Larger support platforms: often $100–$900+ per month, depending on team size and features. AI features: may add usage fees, commonly around…
- LiveChat — For example, LiveChat starts at $19 per user/month with annual billing or $25 month-to-month. ↑ 4 vs last week
Dropped from this engine’s shortlist this week: tawk.to, Tidio, Freshworks, HubSpot
Live chat tool pricing varies widely depending on your team size, feature requirements, and whether you use built-in artificial intelligence . Monthly costs span several tiers:[](https://www.heyy.io/blog/live-chat-software-pricing)
- tawk.to — Free Tiers ($0): Providers like tawk.to , Crisp, and Chatwoot offer robust free plans with basic chat widgets, though they limit your agent count, chat history, or advanced automations.[](https://www.heyy.io/blog/live-…
- Crisp — Free Tiers ($0): Providers like tawk.to , Crisp, and Chatwoot offer robust free plans with basic chat widgets, though they limit your agent count, chat history, or advanced automations.[](https://www.heyy.io/blog/live-…
- Chatwoot — Free Tiers ($0): Providers like tawk.to , Crisp, and Chatwoot offer robust free plans with basic chat widgets, though they limit your agent count, chat history, or advanced automations.[](https://www.heyy.io/blog/live-…
- LiveChat — For instance, LiveChat and Chatwoot start around$1 9 per agent/month (billed annually), while comprehensive support suites like Zendesk run about$5 5 per agent/month.[](https://www.enjo.ai/post/live-chat-… ↑ 1 vs last week
- Zendesk — For instance, LiveChat and Chatwoot start around$1 9 per agent/month (billed annually), while comprehensive support suites like Zendesk run about$5 5 per agent/month.[](https://www.enjo.ai/post/live-chat-… ↑ 1 vs last week
Dropped from this engine’s shortlist this week: Tidio
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| heyy.io | Web | 2 | Perplexity, Google AI Mode |
| intercom.com | Brand site · Intercom | 2 | ChatGPT |
| rankite.com | Web | 2 | Perplexity |
| crazyegg.com | Web | 1 | Perplexity |
| engagelab.com | Web | 1 | Perplexity |
| enjo.ai | Web | 1 | Google AI Mode |
| getpulsesignal.com | Web | 1 | Perplexity |
| liveagent.com | Brand site · LiveAgent | 1 | Perplexity |
| livechat.com | Brand site · LiveChat | 1 | Perplexity |
| softwareadvice.com | Review site | 1 | Perplexity |
| trtc.io | Web | 1 | Perplexity |
| zendesk.com | Brand site · Zendesk | 1 | ChatGPT |