Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| tawk.toTop pick | #1 | #1 | #1 | |
| Crisp | #2 | #4 | #4 | |
| HubSpot | #3 | #3 | #2 | |
| Freshworks | — | #2 | #3 | |
| Tidio | #4 | — | — | |
| Chatwoot | — | #5 | — | |
| Zoho | #5 | — | — | |
| LiveAgent | — | #6 | — | |
| LiveChat | — | #7 | — | |
| Help Scout | — | #8 | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
tawk.to is named by 100% of engines today.
Responses
What each engine answered, and how the shortlist moved.
Yes! There are several free live chat tools designed for small teams, especially if you want multiple team members to handle website visitors without paying monthly subscription fees. Here are my top recommendations for 2026. Best free live chat tools for small teams tawk.to (Best overall free option) Unlimited agents and chats. Website live chat widget. Ticketing and knowledge base. Free forever. Best for teams wanting genuinely free live chat. Visit tawk.to --- Crisp (Best for small teams) 2…
- tawk.to — tawk.to if you want unlimited team members and conversations.
- Crisp — Crisp if you only need two people sharing customer conversations.
- HubSpot — Sources: qualimero.comwww.itechguides.comwww.tidio.comblog.hubspot.com Free-plan limits can change; verify them before signing up.
- Tidio — Sources: qualimero.comwww.itechguides.comwww.tidio.comblog.hubspot.com Free-plan limits can change; verify them before signing up.
- Zoho
Yes.
- tawk.to — tawk.to is a strong free option for small teams: its core live-chat product supports unlimited agents and chats, though the widget includes tawk.to branding unless you pay to remove it.
- Freshworks — Freshchat: Free for up to 10 agents, with a shared inbox and web/mobile chat. ↑ 1 vs last week
- HubSpot — HubSpot Live Chat: Free chat with CRM integration, but the widget is branded and advanced features require paid plans. ↓ 1 vs last week
- Crisp — Crisp: Free for two seats; useful for a small shared inbox, but contact and automation limits apply.
- Chatwoot — Chatwoot: Free self-hosted option for teams comfortable managing their own server; its hosted free tier has usage limits. New this week
Dropped from this engine’s shortlist this week: Tidio
Yes, there are several solid, free live chat tools available that work wonderfully for small teams . Most free tiers limit the number of agents or chat history, but they give you fully functional website widgets. The top free live chat options for small teams include:
- tawk.to — Tawk.to : Widely known as the best completely free option.
- HubSpot — HubSpot Live Chat : Great if you want to tie your chats directly into a free CRM. New this week
- Freshworks — Freshchat : Offers a generous free tier supporting up to 10 agents [0, 4. ↓ 1 vs last week
- Crisp — Crisp.chat : Features a robust free tier with a modern shared inbox, real-time visitor notifications, and mobile apps. ↓ 1 vs last week
Dropped from this engine’s shortlist this week: Pure Chat, Zoho
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| hubspot.com | Brand site · HubSpot | 4 | ChatGPT, Perplexity |
| tidio.com | Brand site · Tidio | 2 | ChatGPT |
| capterra.com | Review site | 1 | Google AI Mode |
| crisp.chat | Brand site · Crisp | 1 | ChatGPT |
| getmacha.com | Web | 1 | Perplexity |
| helpcenter.io | Web | 1 | Perplexity |
| helpscout.com | Brand site · Help Scout | 1 | Perplexity |
| itechguides.com | Web | 1 | ChatGPT |
| kommunicate.io | Web | 1 | Perplexity |
| liveagent.com | Brand site · LiveAgent | 1 | Perplexity |
| livechat.com | Brand site · LiveChat | 1 | Perplexity |
| qualimero.com | Web | 1 | ChatGPT |
| tawk.to | Brand site · tawk.to | 1 | ChatGPT |
| toolradar.com | Web | 1 | Perplexity |
| userjot.com | Web | 1 | Perplexity |
| zoho.com | Brand site · Zoho | 1 | ChatGPT |